Providing home emergency cover and domestic efficiency products to Anglian Water customers

Home Assistance Partner recognised for customer service excellence

Anglian Water Direct’s home assistance partner, HomeServe, has been recognised for the ground breaking strides it has made to its customer service – scooping a major regional business award backed by the Express and Star newspaper.

HomeServe was hailed as a champion for customer care at the Express and Star Business Awards, winning the Excellence in Customer Service award. The awards recognise businesses going over and above to serve their customers.

Kevin Brown, Anglian Water Direct’s Business Director said  “We are very careful about the businesses we choose to work with and are particularly focussed on ensuring our high customer service standards are maintained by the companies we work alongside. It is evident that the team at HomeServe take great pride in the service they offer and it is fantastic that they are being recognised for their efforts.”

HomeServe has enjoyed a successful start to 2016 for customer service recognition, after being named as the ‘Most improved company in the UK for customer satisfaction in the Services sector’, as well as achieving rising independent customer feedback scores on Trustpilot.

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